Shipping & Returns Policy

Thank you for shopping at TAZA. Below you'll find our shipping and returns policy clearly explained.

Shipping

Shipping Areas
We currently ship only within the United Kingdom. We hope to expand our coverage areas in the future.

Delivery Times
Orders are processed within 1 to 3 business days. Once dispatched, estimated delivery time is 2 to 5 business days, depending on your location.

Shipping Costs
Shipping is £6 across the UK. We offer free shipping on orders over £25.

Order Tracking
Once your order has shipped, you’ll receive an email with a tracking number so you can check the delivery status.

Returns

Non-returnable Products
Since we sell whole bean coffee, a perishable product, we do not accept returns for change of mind. Thank you for your understanding.

Damaged or Incorrect Products
If you receive a damaged or incorrect product, please contact us within 5 days of delivery at tazaspecialitycoffee@gmail.com with your order number and photos of the item. We'll be happy to resolve the issue either by sending a replacement or issuing a refund.

Shipping Address Errors
Customers are responsible for providing an accurate and complete shipping address. We cannot issue refunds for orders not delivered due to address errors.

 

Need help?

If you have any questions about your delivery or would like to report an issue with your order, email us at tazaspecialitycoffee@gmail.com and we’ll get back to you as soon as possible.

Last updated: 07/25/2025